Question 1

How do I make payment?

Accepted Answer

Cookie Wow provides a subscription-based service, which means you can sign up for monthly or yearly memberships that renew automatically.

If you pay with a credit card, the system will automatically renew and deduct the service fee when the billing cycle is due. You can make payments using the following methods:

1. Paying with a Credit Card You can link your VISA or Mastercard to your Cookie Wow account, and the system will automatically deduct the service fee from your credit card to renew your subscription when the monthly or yearly package expires.

2. Paying via Bank Transfer You can contact via sales@datawow.io or the Chat Support at the bottom right of the website to request the company’s details for issuing an invoice.

Question 2

Cookie Categories

Accepted Answer

Necessary

Google reCaptcha _GRECAPTCHA
Google SIDCC
Google HSID
Google SID
Facebook Wd
Facebook Act
YouTube VISITORINFO1LIVE
WordPress wp-settings-1
WordPress wp-settings-time-1
WordPress resolution
Cookie Wow cwc_consent
IP Geolocation geo-banner

Analytics

Google Ads gacUA-
Google Analytics Utm_source
Google Analytics Utm_campaign
Google Analytics **utmt
Google Analytics **utmb
Google Analytics ga
Google Analytics _gali
Google Analytics _gat
Google Analytics _ga
Google Analytics gagatg_
Google Analytics _gid
Google Analytics gclau
Google Analytics _au
Facebook jsdatr
YouTube YSC
YouTube PREF
HubSpot **hsinitialopt_in
HubSpot **hsoptout
HubSpot **hssc
HubSpot **hssrc
HubSpot **hstc
HubSpot hubspotutk

Marketing

Google Analytics gaexprc
Google 1P_JAR
Google CONSENT
Google NID
Google IDE
Google ANID
Google OTZ
Google APISID
Google **Secure-3PAPISID
Google **Secure-3PSID
Google **Secure-APISID
Facebook, Instagram Actppresence
Facebook _fbc
Facebook Fbm
Facebook fr
Facebook Xs
Facebook Fr
Facebook _fbp
Facebook Datr
Facebook fbm
YouTube GPS
Twitter lang
Twitter ct0
Twitter twittersess
Twitter eu_cn
Twitter personalization_id
Twitter tfw_exp
Twitter csrfsamesite_set
Twitter dnt
Twitter twid

Question 3

Why Consent Logging Matters

Accepted Answer

Why Consent Logging Matters

Q: How do I make payment?

Cookie Wow provides a subscription-based service, which means you can sign up for monthly or yearly memberships that renew automatically. If you pay with a credit card, the system will automatically renew and deduct the service fee when the billing cycle is due. You can make payments using the following methods: 1. Paying with a Credit Card You can link your VISA or Mastercard to your Cookie Wow account, and the system will automatically deduct the service fee from your credit card to renew your subscription when the monthly or yearly package expires. 2. Paying via Bank Transfer You can contact via sales@datawow.io or the Chat Support at the bottom right of the website to request the company’s details for issuing an invoice. <img src="https://storage.crisp.chat/users/helpdesk/website/f1ac0320b192f000/screen-shot-2023-09-08-at-1055_1m6uuna.png" alt="" />

Recording user consent serves as legal evidence that helps you — the data controller — demonstrate compliance with privacy regulations like the PDPA. It also protects your organization in the event of disputes or complaints.

What Should Be Included in a Consent Record?

While specific legal requirements for cookie consent logs may not be clearly defined, guidelines from PDPA and GDPR suggest that the following data should be stored:

Details of the data subject (user) who gave consent
Information that was collected
Name of the service or platform used
Purpose for data usage

- Date and time of consent

How Cookie Wow Records Consent

When a user provides consent, Cookie Wow logs the following information:

Session ID – A unique identifier for tracking the user's session
Timestamp – Exact time the user gave consent
IP Address – The user’s device IP address
Version – The version number of the cookie banner at the time of consent

Additionally, if a user provides consent across multiple categories (e.g., Analytics, Marketing), Cookie Wow logs consent per category separately.

Why Consent Records Are Important in Legal Disputes

Consent records can serve as evidence of compliance with the PDPA if a user files a complaint or if an investigation is conducted by the PDPC (Personal Data Protection Committee).
For example, if a user claims that your company se

Question 4

How to Allow Google Analytics to Collect Anonymous Statistics Before User Consent (Google Tag Manager Setup)

Accepted Answer

How to Allow Google Analytics to Collect Anonymous Statistics Before User Consent (Google Tag Manager Setup)

If you're using Google Analytics via Google Tag Manager (GTM) and want to collect data anonymously before users give consent, here’s a step-by-step guide.

For websites using Google Analytics installed directly via HTML (not through GTM), refer to this guide: Read setup instructions here

Note:

If your website collects personally identifiable information (PII) for analysis or marketing purposes, you must first obtain user consent according to PDPA laws.
However, to ensure accurate visitor statistics — regardless of consent — you can anonymize data before consent is granted to reduce privacy risks.

Principle:

Before consent is given, configure Google Analytics to:

Not use cookies
Not collect granular identity details
Use anonymized IP by default ( more info)

Once consent is granted via the Cookie Wow banner, allow normal data collection with cookies.

Step-by-Step Setup via Google Tag Manager

❶ Move the GTM & Analytics tags to the “Necessary” category:

Place the following in the “Necessary” group, not “Analytics”:
https://www.googletagmanager.com/gtm.js?id=<GTM-KEY>

* `https://www.google-analytics.com/analytics.js`

❷ Create a Variable to Check Consent Status

Question 5

Guide to Creating a Cookie Consent Banner That Complies with PDPA

Accepted Answer

Guide to Creating a Cookie Consent Banner That Complies with PDPA

To ensure your Cookie Consent Banner fully complies with PDPA, we recommend setting up and managing your banner correctly in just a few simple steps. You can manage everything yourself via the Cookie Wow dashboard:

STEP 1: Create a Project

Start by adding your website domain to the system. You can install the cookie banner on various platforms, including direct HTML sites or website builders like WordPress.

Tip: Cookie Wow works great with Cloudflare Rocket Loader and Google Tag Manager too!

STEP 2: Automatically Detect Cookies via Cookie Scanner

Once the domain is added, go to the Cookie Scanner tab. The system will automatically scan your website to detect cookies and scripts. You’ll see a list of all detected items in this section.

[STEP 3: Manage Cookie Categories & Details](https://help.cookiewow.com/th/article/ma

Question 6

Managing Cookies or Scripts Added via Google Tag Manager (GTM)

Accepted Answer

Managing Cookies or Scripts via Google Tag Manager (GTM)

According to PDPA regulations, if your website uses third-party scripts that may set cookies, you must block these scripts until the user gives their consent. Once consent is obtained, only then are you legally permitted to load third-party script tags or cookies.

Google Tag Manager (GTM) is a tool that allows you to manage third-party tags such as Google Analytics or other tracking scripts without editing your website code directly. You can control when each tag fires using conditions called triggers — for example, firing a Google Analytics tag only on “All Pageviews”.

To comply with PDPA, you can integrate GTM with Cookie Wow, which handles the consent management. Cookie Wow communicates user consent status to GTM, enabling or blocking tags accordingly.

Using Cookie Wow with Google Tag Manager

Cookie Wow sends consent information to GTM under the following events:

When a user clicks “Accept” on the cookie banner
When a user makes changes to their consent and clicks "Accept"
When a returning user revisits your website or browses to another page

When any of these occur, Cookie Wow pushes a dataLayer event called CookieWowConsentUpdated to GTM.

At the same time, a variable called CookieWowActiveConsents is sent to the data layer. Its value may look like: Analytics, Marketing. This allows you to create GTM triggers that fire only when the user has granted specific consent categories

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